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Terms &_Returns - Global Village Imports

Terms & Returns

Ordering
Our toll free number is 800-444-4208. Our fax number is 707-829-1917. You can also place orders on our website at www.GlobalVillageImports.com. Our email address is . The minimum order is $100.00. Orders less than $100.00 are subject to a $5.00 charge.

Terms
We accept payment by Visa and MasterCard and COD (check or money order). Credit card payment is accepted at time of purchase only. Net 30 terms are available upon credit approval. Please note that Net 30 means that payment is due in our office 30 days from the day your order is shipped from our warehouse. Failure to pay promptly may result in accounts being converted to COD status.

Overdue Accounts and Returned Checks
Overdue accounts are subject to interest of 1.5% per month. Checks returned unpaid are subject to a fee of up to $25 plus interest of 1.5% per month. Accounts with a history of writing bad checks will be converted to Visa/MasterCard or COD money order or cashier’s check only. Collection costs for delinquent accounts will be added to the total amount due.

Shortages, Damages & Returns
Please notify us within one week of delivery of any missing or damaged goods. Please do not return merchandise to us without prior authorization. On shipments refused for delivery by customers the customers will be responsible for the shipping cost as well as a 25% restocking fee. Customers who have moved and not notified us will be responsible for any extra shipping charges for delivery attempts to their old address.

Handling Charges
There is a $3.00 per order handling charge for all FedEx and UPS shipments. For delivery by U.S. Mail the handling charge is $5.00.

Foreign Orders
Please note that for orders shipped out of the United States customers are responsible for paying all brokerage fees and any incoming duties charged by their country’s customs office.

Fliers
Please look for our fliers which contain substantial discounts on several items. Remember there is a $100.00 minimum per order. If you do not wish to be on our mailing list for our fliers let us know and we’ll save ourselves some postage while saving you some mail sorting time.

Prices are subject to change without notice.

Thank You,
Kevin Murphy
Global Village Imports

9133 Green Valley Road, Unit C Sebastopol CA 95472 800-444-4208 Fax 707-829-1917

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