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Terms &_Returns - Global Village Imports

Terms & Returns

Our toll free number is 800-444-4208. Our fax number is 707-829-1917. You can also place orders on our website at www.GlobalVillageImports.com. You can email us here. The minimum order is $100.00. Orders less than $100.00 are subject to a $5.00 charge. There is a $3.00 per order handling charge or all orders.

We accept payment by Visa and MasterCard and COD (check or money order). Credit card payment is accepted at time of purchase only. Net 30 terms are available upon credit approval. Please note that Net 30 means that payment is due in our office 30 days from the day your order is shipped from our warehouse. Failure to pay promptly may result in accounts being converted to COD status.

Email List
Please sign up for our email list at here. We send out five to ten newsletters a year with discounts, product arrivals and price updates. We never share or sell your information and you can unsubscribe at any time.

Overdue Accounts and Returned Checks 
Overdue accounts are subject to interest of 1.5% per month. Checks returned unpaid are subject to a fee of up to $25 plus interest of 1.5% per month. Accounts with a history of writing bad checks will be converted to Visa/MasterCard or COD money order or cashier’s check only. Collection costs for delinquent accounts will be added to the total amount due.

Shortages, Damages & Returns
Please notify us within one week of delivery of any missing or damaged goods. Please do not return merchandise to us without prior authorization. On shipments refused for delivery by customers the customers will be responsible for the shipping cost as well as a 25% restocking fee. Customers who have moved and not notified us will be responsible for any extra shipping charges for delivery attempts to their old address.

Foreign Orders
Please note that for orders shipped out of the United States customers are responsible for paying all brokerage fees and any incoming duties charged by their country’s customs office.

Please look for our fliers which contain substantial discounts on several items. Remember there is a $100.00 minimum per order. If you do not wish to be on our mailing list for our fliers let us know and we’ll save ourselves some postage while saving you some mail sorting time.

Price Changes
Prices are subject to change without notice. However, we normally post price changes on our GlobalVillageImports.com website under New Items & Changes / Price Changes and by email for those who have signed up for emails by notifying us.

Thank You for your business!
Kevin Murphy
Global Village Imports

9133 Green Valley Road, Unit C Sebastopol CA 95472 800-444-4208 Fax 707-829-1917

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